![]() On this page, you will need to click the reset button at the end of the input box. In this page, you will see the “Primary Stream Key” at the stop of the page. Visit and click on your profile in the top right corner of the screen and go to “Creator Dashboard”.įrom this menu, navigate to Settings->Stream. Unlink your connected account and then try to connect it back to the PlayStation 5 again. Head to Settings->Accounts->Third Party->Twitch. Disconnecting your system from Twitch and connecting it again may cleanse the file and clear the error for you. If your PS5 can stream elsewhere, Twitch works from your home network on other systems, it may just be some sort of config file that has become corrupt on the PS5. ![]() It is very hard to pinpoint the problem here. If you are having streaming issues with the PlayStation 5 where you are unable to stream to Twitch for a long period of time, the solutions below could be what you need to fix the error where the broadcast cuts out for Twitch. Fixing “The connection to the server has been lost” With Twitch on the PS5 Without any concrete error codes, there isn’t much to work with. The line of debugging has did not come to a conclusion, unfortunately. I did get a response from Twitch to say the request had been forwarded to developers. In the end, they suggested sending the console back for repair. ![]() We went through all of the basic debugging steps that I had already gone over and had covered in the guide below but it didn’t fix the problem. I decided to ring them instead and after 40 mins of waiting, I finally got through to them. It has been a week now with no response from PlayStation support. It is very normal for support teams like this to try and shift the blame on your home network as it’s a very hard thing for you to disprove. Response From PlayStation and Twitch Supportīefore breaking down all of the steps you can take to try and get to the bottom of this problem, I will let you know what Twitch and PlayStation had to say about this problem. I decided to compile a detailed list of everything I did and all the debug information that I could before reaching out to PlayStation support and Twitch support to find out exactly what is going wrong here. There are many steps you can take to fix this, all of which I will include in the section below. This means there is something specifically wrong with the PS5 and its ability to communicate with Twitch to stream. If your PS5 can stream to YouTube, everything should be fine with the PS5 and if another platform can stream to Twitch, the actual Twitch network and your home network being able to communicate with them is not an issue. You can stream to Twitch on the same home network on Xbox, PC or any other platform.īoth of these factors rule out your home network is the cause and also rule any sort of outage at Twitch being the cause of the problem.You can stream to YouTube without any issues or errors. ![]() To drill down to the cause, you should be able to perform the following tasks and have no issues. The first thing here is to identify that this is indeed an error with streaming and not related to some external factor. Fixing “The connection to the server has been lost” With Twitch on the PS5.Response From PlayStation and Twitch Support. ![]()
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